Special Order and Within 3 Weeks...
What's that all about?
When you see an item and it says within three weeks that means that the item is not currently in stock but will be sewn, knit, or crocheted ASAP after your order is placed.
Items are always in the queue.
We do not stock items in large quantities as we like to keep our items "freshly handcrafted".
There is just no way to forsee just what items and how many items customer's will order on any given day.
This way, we have no "leftovers" hanging around.
Within Three Weeks Items are considered 'special ordered'.
What does 'special ordered' mean?
It means that the item is not currently in stock and must be made specially for the customer placing the order for it.
Such being the case, the refund on a customer returned 'special ordered' item will be equal to the original purchase price minus a restocking fee of 15 Percent of the original purchase price.
Item must be returned in good condition (in same condition as when that item was originally mailed),
postmark dated within 10 days from order delivery date (the day you receive your order).
Return shipping fee not refundable.
In most cases, sewn items are made the day of or the day after order placement.
Knit or crocheted items are generally sent out much sooner than the three weeks mentioned.
We mention within three weeks just in case we have difficulty locating the required material or yarns for order fulfillment.
All the materials, yarn colors and types of yarns used for items sold on our site are not always available to us locally.
Sometimes we must order supplies to fulfill an order.
Generally most materials or yarns ordered arrive within seven to ten days.
Our knitters and crocheters will begin working an order as soon as the yarn arrives.
Within three weeks refers to the longest delay that possibly could occur:
If we cannot locate the necessary materials or yarns for an ordered item, we notify the customer within 3 days from date of order placement.
The customer is then given the option to cancel for a refund in full on their order.
We understand that sometimes people don't want to wait.
If they choose to wait, we keep them updated on the progress of their order.